Returns & Exchanges
At Cotopaxi, we stand behind our Gear for Good and want you to love your purchase. If you are not completely satisfied, you can return your items in original condition within 60 days of purchase.
1
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process.
2
Print Your Label
Select the items you wish to return or exchange and print the prepaid shipping label provided by our system.
3
Pack Your Gear
Place your items in the original packaging or a secure box and attach the prepaid label to the outside.
4
Ship and Refund
Drop your package off at any authorized carrier location; your refund will be processed once the gear arrives at our warehouse.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing